ITIL Intermediate

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What Is ITIL® INTERMEDIATE Certification?

The ITIL Intermediate certification is one of the most sought after IT service management course across the globe. The course is a module-based certification program. Every module of the course focuses on diverse aspects of IT service management. The ITIL Intermediate is split into two modules such as service lifecycle and service capability modules. The intermediate modules go more in detail than the Foundation level and bestow an industry-recognized qualification. You can adopt as few or as many Intermediate qualifications as per your requirement.

Sipnatech offers best in class ITIL intermediate certification training in Bangalore. With the best-certified instructors accredited from recognized examination institutes like EXIN and PEOPLECERT, we have got all that training you need to get your skills up to speed. With trainers holding decades of experience in the subject matter, we have methodically designed our training programs based on the latest ITIL® Intermediate Version. Courses are designed with a blended learning module such as online learning and classroom training to fit your requirements. Through interactive lectures, scenario-based questions, and exercises, you will get trained on the core disciplines of ITIL Intermediate. With Sipnatech, expand your expertise on ITIL Intermediate training.

ITIL® Service Lifecycle Modules

ITIL® Service lifecycle is an approach towards IT Service Management that relates to its important coordination and control across various processes, operations, and systems which are obligatory to manage the comprehensive lifecycle of IT services. Sipnatech is accredited through Axelos, to conduct training and exam on Intermediate Lifecycle Stream.

Service Strategy (SS)

The core purpose of service strategy (SS) in an ITIL Service Lifecycle is to outline the perspective, position, plan, and patterns required by a service provider to meet the business objectives of IT sector. It also describes how IT services can reinforce the overall business strategy. Renowned as the best in the field, Sipnatech offers groundbreaking ITIL® Intermediate Service Strategy (SS) courses through both online and classroom training sessions. With the best-experienced faculty and training methodology, we offer Service Strategy (SS) course with suitable courseware and interactive classes via online and classroom coaching.

Service Design (SD)

ITIL Service Design module offers guidance for designing and developing the services and service management practices. It also deals with design principles and methods to convert strategic goals into portfolios of services and service assets. At Sipnatech, the candidates can expect an influential training for ITIL® Intermediate Service Design (SD) with standard courseware, mock tests, and 60 Day E-learning packages. The candidates can attain 3 credits, by clearing ITIL® Intermediate Service Design exam.

Service Transition (ST)

The role of ITIL Service Transition is to convert various services and service changes into the operational norm. The purpose of the service transition stage (ST) in the service lifecycle is to ensure that the new and improvised or retired services meet the business scenarios. The ITIL® Intermediate Service Transition (ST) course, offered at Sipnatech in Bangalore is ranked as one of the best in the nation. We own trainers holding years of experience with both implementation and teaching knowledge in the field. We provide first-class training, pre and post-exam support, and help the apprentices crack ITIL® Intermediate Service Transition (ST) exams with accredited certification.

Service Operations (SO)

IT service operations in an ITIL® Service Lifecycle Modules consist of periodic activities, infrastructures, and processes delivering value to the business using technology. Sipnatech offers the paramount ITIL® Intermediate Service Operations (SO) course training in Bangalore. We coach the apprentices and make them learn through a combination of lectures, discussions, and real scenario-based team and individual activities and exercises. With successful completion of ITIL® Intermediate Service Operations (SO) course and exam, we provide the delegates with a recognized certificate comprising of 3 ITIL credits towards the ITIL Expert qualification.

Continual Service Improvement (CSI)

ITIL Continual Service Improvement is a process that aims at constantly increasing the productivity and effectiveness of IT services and processes utilizing various techniques from quality management. Being an expert ITIL coaching institute in Bangalore, Sipnatech offers the best of the best ITIL® Intermediate Continual Service Improvement (CSI) course. Owning the finest trainers in the industry, we coach our apprentices with meticulously planned training sessions and courseware. We also offer two flexible training options namely online training and classroom sessions. At Sipnatech, every apprentice is required to attain 3 credits by clearing ITIL® Intermediate Continual Service Improvement (CSI) exam which is considered as a pre-requisite for ITIL® Expert certification exam.

ITIL Service Capability Modules

  • Service Offerings and Agreements (SOA)
  • Planning Protection and Optimization (PPO)
  • Release Control and Validation (RCV)
  • Operational Support and Analysis (OSA)
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